Privacy Policy for GDirect Operations LLC
Your privacy is important to us. This policy explains what information we collect, how we use it, and your rights concerning that information.
Information we collect
We collect information you voluntarily provide through contact forms or demo requests, such as your name, email address, phone number, and business details shared in your message. We may also automatically collect basic technical and browsing information through cookies and analytics tools, such as your IP address, browser type, device type, pages visited, and time spent on our site. This helps us understand how visitors use the site and allows us to improve it.
We do not collect sensitive personal information, such as financial account numbers or government ID numbers, through the website itself. Any information collected is used only to respond to inquiries, provide quotes or demos, and improve our services. It is not sold to third parties.
How we use your information
The information we collect is used solely to operate and improve our business. Contact and demo request details (name, email, phone, business information) are used to respond to inquiries, schedule consultations, build and deliver free demos, and provide accurate quotes for services.
Technical and browsing data collected through cookies and analytics is used to understand how visitors interact with our website so we can improve site performance, navigation, and content. We do not use visitor information for automated marketing campaigns, and we do not sell, rent, or share personal information with third parties for their own marketing purposes. Information is retained only as long as necessary to fulfill the purpose it was collected for, such as completing a project or responding to an inquiry.
Information sharing and disclosure
We do not sell or share visitor information with third parties for their marketing purposes. We may share limited information with trusted third-party service providers who help us operate our business and website, such as website hosting providers, email service providers, and analytics tools (for example, to understand site traffic). This is only to the extent necessary for them to perform those services, and only under obligations to keep the information confidential and secure.
We may also disclose information if required by law, such as in response to a valid legal request. Aside from these limited cases, visitor information stays within GDirect Operations LLC.
Your rights and choices
Visitors and clients who want to see, update, or delete the information we have about them can contact us directly by email or phone, and we will respond to the request as soon as reasonably possible. We will verify the identity of the requester before making any changes to protect against unauthorized access to personal information.
If someone asks us to delete their information, we will do so unless we are required to retain certain records for legal, accounting, or business purposes, such as completed project or payment records.